Privacy Policy

Online newsletter subscription

On our website you can subscribe to an online newsletter. The data that you provide to us when you subscribe to our online newsletter will be used only for sending you the online newsletter. You can unsubscribe from receiving the online newsletter at any time via the unsubscribe option that every email contains.

To confirm your acceptance to receive our online newsletter and to process your private information, please take a few minutes to learn more about who we are, what is the purpose and the time required to process your private data.

When you agree to receive our newsletter, you agree with “Botanical EU Trading” Ltd, BULSTAT Unified Identification Code (UIC): 204312526, Plovdiv,  102 Aleksandar Stamboliiski Blvd., Tel: +359 3118 23 61, called BOTANICAL or the Admin, to use your personal data – such as your email address and IP address to send you an online newsletter with the most recent news, articles and products of BOTANICAL.

You can unsubscribe from the online newsletter at any time through clicking on the Unsubscribe link in every email we send to you or when you write to marketing@botanical.bg

When we process with your personal information we conform with the legal laws and regulations, applied in Bulgaria, related to the Privacy policy, including Regulation (EU) 2016/679 ‘’Regulation”.

The reason and purpose for processing with your personal data gathered to send you our online newsletter:

Your private information will be processed and saved by the Admin based on the following conditions: your agreement to Privacy Policy for the purposes and the required period, described in the current terms, as well as the online communication with you through our online newsletter.

Your private information will be used by the Admin in the territory of Bulgaria and they will not be provided to third parties, except from: The marketing automation platform MailChimp to send you our newsletter, the companies, running the respective plugin or social network that you decide to use, as well as Google – for the purposes of web analysis.

Your personal data will be saved according to the legal regulations for the privacy of information in online form in the following online register: Register Botanical, for not less than the minimum required period of time after you unsubscribe.

Processing of your personal data when visiting our online website or when shopping online

You can buy products online on our website. You can use this service with or without a registration on the site. The data that you provide to us in both cases will be used only to process your order. You can also subscribe to our newsletter, but if you don’t, you can still buy any products that are available in our online shop.

Agreement confirmation:

When you click on the button Register or Buy, you make an online confirmation that you agree with our Privacy Policy and Terms and Conditions and you are obliged to comply with them.  Before you click on the button “Proceed to Checkout” you can review and change your order and the information that you have given us. You agree with the online conditions to BOTANICAL and with the online conditions from BOTANICAL to you are considered as signed with a regular electronic signature, based on Art 3, Paragraph 10 from the Regulation (EU) 910/2014, with the power of electronic signature.

With your agreement for registration and completion of order, you agree with Botanical EU Trading Ltd, VAT Number: 204312526, Plovdiv,  102 Aleksandar Stamboliiski Blvd., Tel: +359 3118 23 61, called BOTANICAL to use your personal data – email address, name, family name, address (country, town, postcode), telephone number. If you would like an invoice for your order, please agree with BOTANICAL to use the information needed for its issuing.

In addition, BOTANICAL saves the information needed for the online registration and the agreement with the Privacy Poilcy and the Terms and Conditions (date, hour, IP address), and saves a copy of your agreement (without its content) for one year. The log information contains date of agreement, name, email address, as well as identification of the user. When we process your personal information you will not be an object of segmentation, based on online automation of data only.

Purpose of processing personal information:

Your personal information will be processed and saved in conjunction with your agreement for purpose of confirmation and execution of your order; for the purposes related to the safe implementation of the legitimate interest of BOTANICAL and purposes, related to compliance with the legal responsibilities of BOTANICAL.

Purpose: Confirmation and execution of the agreement:

These are the purposes required for the steps of the confirmation and execution of the agreement between you and BOTANICAL, including the needed information for processing of personal data in the event of registration, creating an account and all the activities related to the execution of your order. In addition, these purposes include the communication between you and BOTANICAL, including through email, required for the execution of our services or when you need to be informed for any changes in relation to our services. For this purpose, we might need to process a part of all or all categories of your personal data.

Purpose: Legitimate interests

These are the purposes, related to the legitimate interests of BOTANICAL, such as: to ensure a normal functioning and usage of the website on the behalf of the user and on the behalf of the other users; administration and maintenance of the services; resolution of arguments; prevention of malicious activities, finding and removing of technical problems or problems related to the functionality; improvement of our services; communication with you, including online communication and in relation to any matters with regards to the services; ensuring the legitimate interests of BOTANICAL, including through judicial order. For this purpose, we might need to process a part of all or all categories of your personal data.

Purpose: Legal Responsibilities: 

The purposes, related to the legal responsibilities of BOTANICAL, including: execution of any legal responsibilities to save or give information when there is a legal requirement based on the Bulgarian law, ensuring the execution of the controlling responsibilities of the Bulgarian legal institutions when BOTANICAL executes its services to inform you about any changes of the circumstances, related to your rights, to our Services or the Privacy Policy.

The period in which we will process your data is not longer than the required period for all activities related to the execution of your order. In order to maintain the reliability of our services and data loss prevention due to technical problems, we apply Backup copy of the data. The maximum period that we need to update all back-up copies (including to delete all data) is 60 days.

Your personal data will only be processed within the territory of Bulgaria and will not be provided to third parties, except from instances that you have asked for delivery of your order outside of Bulgaria, in case of Google web analysis, if you use plugins or social media, and any cases mentioned below.

In case of an order from you, your personal data – your names, address and telephone number will be given to Ekont (our delivery partner) that will proceed with your order.

Your personal data will be saved according to the legal requirements for protection of the private information in an electronic form, in an electronic registry managed by the Admin of the website, called “Orders” for a period no longer than the minimum period required after the completion of all activities related to the execution of your order.

Your rights:

You can receive information from the Admin in relation to your personal data at any time and you have the right to access your personal information.

You can ask your personal data to be changed at any time in case of inaccuracy or/and irrelevance.

I am familiar with my responsibility to inform the Admin about any change related to my personal data.

You can ask your personal data to be deleted or require the Admin to limit the processing of your information.

You have the right to disapprove and complain in relation to your personal data to the Bulgarian Commission for Protection of Personal Data, address: Bulgaria, Sofia, 2 “Prof. Tsvetan Lazarov” Blvd, which is the regulation authority in the Republic of Bulgaria.

You have the right at any time and for the reasons, related to a specific situation to disagree with the processing of your personal data, related to the legitimate interest.

In case of a breach in the protection of your private data, if there is a chance this breach to put at high risk your information and legal rights, in accordance to the company policy, the Administrator will inform you about the situation.

You have the right to receive your personal data which you have provided in a structured format, suitable for reading by a machine, as well as you can use these data for another administrator if you wish so.

In case we process your personal data due to a given approval when you agree to receive our online newsletter or a free online material, you can withdraw your information at any time.

To comply with each one of these rights you will need to send an email to marketing@botanical.bg or at the address of the company – Plovdiv, 102 Aleksandar Stamboliiski Blvd. The text of the request doesn’t need to follow a specific structure but it needs to contain the following information:

 

1. Name, address and other personal data needed to identify the respective person

2.Description of the request

3.Preferable form of communication – via email or paper form, as well as any activities based on Art. 15-22 from the Regulation (ЕU) 2016/679.

 

Access to your personal data within the scope of our company have only people whose functions require your information to execute the activities, because of which the data was initially gathered; the data is processed or is provided to third parties that you are informed about and complies with a high standard for data protection and safety of the information, that is proved by the respective certificates, as well as the possibility for execution of regular audits.